FAQ
Frequently Asked Questions
Who is Eden Life Organics?
We are a family ran small business based in Durango, Colorado. As a doctor, mom of 4, with a desire for natural and organic products our mission started with our own personal success story and need and has transformed into a blessing for others!
How do you formulate your products?
Our products were born from our own personal success story and need. With over a decade of medical education, heartfelt prayer for guidance, thorough research, consulting with top experts including; organic chemists, master herbalists, naturopaths, certified aromatherapists, we ensure every ingredient and product is third-party tested for maximum potency, efficacy, and quality. Our products are cruelty-free. We never test our ingredients or products on animals and are Leaping Bunny certified. We make sure to ethically source everything we use.
Do you offer any discounts and free shipping?
Yes! Buy 2 and get 10% off, Buy 4 and get 15% off. Orders over $100 get FREE Shipping! Free shipping does not apply to international orders.
Where do you ship from?
Our products are made and shipped out of Colorado, USA.
How long will it take to receive my order?
There is a 1-3 day process time on all orders. We do not ship on Saturdays, Sundays, or Holidays including the Biblical Appointed Times. You will receive a USPS or UPS tracking number once your order has been shipped out.
Your order will arrive in 5-8 business days with our Standard Flat Rate shipping for the USA. Need it sooner? We've got expedited shipping, too!
For our international friends, delivery times may vary—thanks for your patience!
Do you ship internationally?
Yes, we ship worldwide! Free shipping is not available for international orders.
Can I add to my order once it has been placed?
Unfortunately, we are not able to remove or add products to an order that have already been placed.
Can I cancel my order?
We allow cancellations if your order has not shipped. Please email us your order number at hello@edenlifeorganics.com for assistance.
What is the return policy?
We’re all about happy vibes, which is why every product comes with our 30-Day 100% Happiness Guarantee! If something isn't quite right for you, no worries - you can exchange it for the perfect fit. Not feeling the love? We’ll gladly work with you to make it right, including offering a full refund. Just reach out to us within 30-days of your delivery date, and we'll take care of the rest.